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EMPOWERING
AND RETAINING ONLINE ADJUNCT FACULTY:
STEPS TO A SUCCESSFUL MENTORING PROGRAM
John
Distler, MS, FNP-C, DPA, FAANP
Sheila
Marks, DNS, APRN-C
South
University Online
SOUTH
UNIVERSITY ONLINE
Education
Management Corporation 00Pittsburgh, PA
South
University 00Savannah, West Palm Beach, Montgomery, Tampa, Columbia
Online
00Masters, Bachelors & Associate degrees
RN
00BSN
Masters
of Science in Nursing
FACULTY
Senior
Online Program Directors
Program
Directors
Adjunct
Faculty
Administrative
Curriculum Development
Subject
Mater Experts (SME) for course content
Course
Review
Course
Duplication
Adjunct
Faculty
MS
or Terminal Degree in Related Field
Teach
Online in both BSN and MSN programs
Chosen
from a pool of candidates that meet base criteria of Academic preparation,
teaching experience and skills to be successful in online education
00weighted questionnaire
Adjunct
Faculty
Technology
requirements met
Phone
interview with Full-time faculty
Four
week Online Ecollege training
Course
approvals dependent upon experience
PRE-COURSE
SET UP
Faculty
assigned & attached to course two weeks prior
Full
time faculty schedule Web Ex conference with Calendar for the term outlining
policies and procedures 00Power Point slides and Teleconference
PRE-COURSE
SET UP
Full
time faculty available by phone, fax and email
Course
checks occur 1 week prior to courses beginning
Courses
finalized for start date
ONLINE
COURSE BEGINS
New
faculty are evaluated weekly based upon a standard rubric 00both numerical
feedback in terms of % of expectations and written feedback
Evaluation
is intended to mentor new faculty not only in course set up but online
facilitation and student feedback in the grade book
ONLINE
COURSE BEGINS
Continuing
faculty are evaluated every other week but courses are monitored weekly
Ongoing
process, content & problem solving
Student
issues resolved at faculty level, administration if necessary
Mid
course teleconference for new and continuing faculty
Faculty
group calls for course revision
FACULTY
RETENTION AND SATISFACTION
Survey
data-
Number
respondents 0069% responding (22 / 32)
Number
of classes taught
1-2
- 30%
3-5
- 30%
6-10
- 35%
10+
- 5%
FACULTY
RETENTION AND SATISFACTION
Survey
data
Last
class taught with South University
Within
the past month - 84%
Within
the past 6 months - 16%
Over
6 months ago - 0
FACULTY
RETENTION AND SATISFACTION
Survey
data
Highest
Degree
Masters
- 85%
Doctorate
- 15%
FACULTY
RETENTION AND SATISFACTION
Survey
data (Most important)
Monetary
compensation - 30%
Assistance
with course set up 0025%
Web
ex review of policies 0015%
Online
class format 0065%
Library
and text book availability 0035%
Feedback
during the term 0025%
Communication
with administration 0030%
Courses
asked to teach 0060%
Feeling
part of the University 30%
FACULTY
RETENTION AND SATISFACTION
Survey
data (Important)
Monetary
compensation - 60%
Assistance
with course set up 0065%
Web
ex review of policies 0040%
Online
class format 0035%
Library
and text book availability 0050%
Feedback
during the term 0060%
Communication
with administration 0037%
Courses
asked to teach - 35%
Feeling
part of the University - 50%
FACULTY
RETENTION AND SATISFACTION
Survey
data (Somewhat Important)
Monetary
compensation - 10%
Assistance
with course set up 0010%
Web
ex review of policies 0045%
Online
class format - 0
Library
and text book availability 0010%
Feedback
during the term - 15%
Communication
with administration - 35%
Courses
asked to teach - 5%
Feeling
part of the University - 20%
FACULTY
RETENTION AND SATISFACTION
Survey
data
Rating
of teaching experience with South University
Not
professionally satisfying 000 %
Somewhat
professionally satisfying - 30%
Very
professionally satisfying - 70%
FACULTY
RETENTION AND SATISFACTION
Personal
written comments
Rigid
discussion board
Positive
faculty experience
Not
enough course guidance / set up
Feeling
part of the University
Disappointment
in cancelled classes
Class
size too large
Consistency
in teaching particular classes
User
friendly and supportive
FACULTY
DEVELOPMENT
Courses
offered
Future
offerings
Adjunct
and Full time faculty meeting via Web ex during the term to discuss
issues, problem solving and course set up
Adjuncts
are supported in their role to prepare them for potential full-time
status as the Nursing programs expand
THANK
YOU
QUESTIONS?
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