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Accommodating students
with disabilities in online learning:
All you ever wanted
to know and more!
Jane Jarrow,
Ph.D & Kelly Hermann
Our plan for the morning:
Legal requirements:
ADA and Section 504
Issues regarding
serving students with disabilities in online courses
Intersection
of disability and online learning 00issues for students
Course development
and working with your institution
Some questions
to ask of yourselves
Questions
and answers
Legal basis for requiring
access:
Section 508
What 508
does NOT say to colleges & universities?
Americans
with Disabilities Act (ADA)
The visible
statute that others look to
Section 504
Program access
What DOES
504 say to colleges & universities?
Applicable
case law/precedent
Technology access:
Good news -
You don00
have to provide the technology
Bad news -
Access goes
WAY beyond an accessible website
Issues re: serving SWDs:
Hybrid/blended
classes
Hybrid/blended
students
Online only
classes
Why can00
my existing disability services office take care of all of this?
Why help is needed to
take this on:
Time
Resources
Orientation
Recognition
of need
EXISTENCE
Do you
HAVE an existing disability services00office at your institution?
Online learning contexts:
Students
(and faculty!) may think that online learning is the 00uick fix00
to disability accommodation needs.
Definitely
solves some issues, ie., physical access issues
Creates new
issues, ie., compatibility with assistive technology
Students
often feel that their disability doesn00 matter when studying online
and don00 disclose or request accommodations.
Physical disability
& online learning:
Some issues
students face:
Physical
access to the computer
Physical
manipulation of texts and other course materials
Timing of
synchronous components of the course, especially chat rooms
Research
activities to fulfill assignments 00especially if those activities
require the student to work outside of the course environment.
Learning disability
& online learning:
Some issues
for students:
Accessing
textbooks and printed course materials
Clarification
of misunderstood points
Timing and
organization of synchronous components, especially chat rooms
Extra time
to take online exams and other assessments
Assignments
00is extra time needed?
Visual impairment &
online learning:
Some issues
for students:
Interaction
of course management system and assistive technology used by the student
Textbooks
and other course materials in alternative formats
Video components
and captions
Graphics,
photos & charts
Research
activities to fulfill assignments 00especially if those activities
require the student to work outside of the course environment.
Hearing impairment &
online learning:
Some issues
for students:
Audio components
and transcripts
Sound of
video components
Language
issues if ASL is the first language
Timing and
organization of any synchronous components, especially chat rooms used.
Research
activities to fulfill assignments 00especially if those activities
require the student to work outside of the course environment.
Mental illness &
online learning:
Some issues
for students:
Timing issues
due to the side effects of medications taken or due to flare up of condition
Processing
of text heavy courses
Need to increase
phone/email contact with instructor to clarify misunderstood points
Social skills
needed in online courses, especially in chats and discussion posts
Think about
accessibility
What components
are you building into your course?
Audio recordings
Videos
Podcasts
Graphics
& pictures
It is easier
to build accessibility into the course during development than it is
to retrofit a developed course.
Considerations for course
development:
Working with your institution:
Academic
affairs:
Faculty development
that focuses on disability issues
Including
accessibility in course and program development
Outreach
to SWD at registration
Bookstore:
Access to
textbook information to secure alternative formats
Early deadlines
for course adoptions
Working with your institution:
Student affairs:
Who is responsible
for providing disability services for students in online courses?
Provide information
for online students regarding accommodations at orientation
Advising:
Awareness
of the difference between studying online and taking traditional, face-to-face
courses
Advising
SWD about the challenges of studying online & determining appropriateness
of course
Working with your institution:
Disability
services:
Policies
and procedures reflect the needs of online students
Specific
information regarding the differences between studying online and face-to-face.
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