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 HUMAN RESOURCE DEVELOPMENT, TRAINING & SKILL DEVELOPMENT

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HUMAN RESOURCE DEVELOPMENT, TRAINING & SKILL DEVELOPMENT 

Development of Training Strategy 00TRAINAIR Methodology 

Presented by 

Mr. B. N. Madhava Rao

Executive Director/ Principal

Civil Aviation Training College

Airports Authority of India

Ministry of Civil Aviation

Government of India

India 

      I am privileged to speak on the occasion of Aero India 2007 on the subject Human Resource Development, Training & Skill Development.   

      Human Resource is the backbone of any organization.  Properly trained and highly skilled human resource is perceived as the greatest asset of an organization.   Skilled personnel contribute to efficiency, growth, increased productivity and market reputation  of an organization.     This has been realized by industrial, commericial, researach establishments and even governments.   Invariably, a separate Human Resouces Development department exists in all these organizations to attend to the matters relating to recruitment, training and deployment.     

     Technological advancements in various fields world over are very rapid, and the every other day we see new products or machines or equipments with more and more advanced features, with which users have to be acquainted.  In order to cope with the industry demand and technological advancements, we need to develop training strategy for our human capital to attain the required skill levels.   

     Training is referred to as a method to give the new entrant or an existing employee the skills, knowledge and attitude  needed to perform  the job.   Training should meet two basic objectives. 

Training should make the personnel skilled enough to do the job on hand  efficiently  leading to targeted productivity levels.  
Training should be cost effective.  
 

Training must be based on scientific approach and quality training material to meet objective number one. The training duration should be as short as possible and resources used efficiently for meeting objective number 2.    

      In this connection, I would like to describe about a training approach, called ICAO TRAINAIR Methodology, which is accepted and followed by many Civil Aviation Training establishments all over the world.   

      The TRAINAIR is a programme of the International Civil Aviation Organization that was evolved to strengthen the basic civil aviation concept of safety and and regularity of air transport operations, by means of a high standard of training for aviation personnel through what are known as Standardized Training Packages (STPs).  

      The TRAINAIR course development methodology is a scientific approach of developing training courses for a job-oriented objective.  This methodology has both the process standard and product standard.  Process standard means the standard in which the process is important but no weightage is given to the end result.  Product standard means the standard in which end result is important but no weightage is given to the process.  TRAINAIR methodology has both process and product standards. 

      This methodology seeks to impart skill, knowledge and attitude required to perform the job and eliminate all things which are extraneous and not required to perform that job.  That means the trainees are taught only the 00eed-to-Know Things00and not the 00ice-to-Know Things00  Because of this, training becomes focussed and the training time and costs, and duration of absence of the workforce from the operational units are minimized. 
 

      The TRAINAIR Standardized Training Package (STP) preparation methodology is based on an engineering approach called the system approach. It consists of following three  activities.  

Analysis Design and production Evaluation  

All these activities are divided into 9 Phases. 

      Phase 1, Preliminary analysis, is invoked when a decision is to be taken whether or not training is needed to do a job on hand; then assistance of a qualified Course Developers team is requested.   The course developers team visits the operational unit, analyzes the system  and  interviews the personnel working.  The result of analysis is one of the following:  

Recommending non-training management solutions like developing a job aid such as checklists, flow charts or automation  etc.

Develop a Standard Training Package (STP) as a training solution  

If it is found appropriate to proceed with a training solution by development of an STP, the Phase 2 activities commence. 

      In Phase 2, Job analysis,  again the Course Developers team visits operational unit, interviews the working experts.  The job is divided into duties, duties are divided into tasks, tasks are divided into sub-tasks, and further the skill/ knowledge/ attitude required to carryout sub-tasks are decided. 

      In the Phase 3. Population Analysis, the data on target population00 (i.e., intended trainee group) acquired skill/ knowledge/ attitude, qualifications, job experience, social background, learning preferences are collected and analyzed.   

      In Phase 4, Design of Curriculum, the difference in skill/knowledge/ attitude  required (decided in phase 2) and those acquired (decided in phase 3) will become the Course Curriculum.  The modules and sequence of training program are decided in this phase. 

      In Phase 5, Design of modules, all the course materials such as Trainee Handouts, Instructor guide, Practical exercise sheets, Progress tests, key to progress tests, Mastery tests, key to mastery tests will be developed. 

      In Phase 6, Production and developmental testing, the prepared Mastery tests, Progress tests and practical exercises are tried out as developmental testing  to check the accuracy and reliability of training materials.  Detailed lesson plans to guide the instructors, hand outs for the trainees, audio-visual materials etc are all prepared ready for the initial Validation delivery of the package. 

      In Phase 7, Validation and Revision, for the first time, the prepared course material will be tried on a group of trainees for whom the course is designed.  The group of Course Developers will monitor the delivery of the course throughout, and observe the reactions of trainees and instructors. .  They also take a note of the result at the end of the course.  If 80% of the participants passes with 80% marks or attain the standard, then the same course will be administered to the remaining trainee population in subsequent sessions.  Any deficiencies noted will be corrected during this phase.   At the end of this phase, all the developed training materials will be sent to the ICAO TRAINAIR Central Unit, Montreal for accord of approval as full-fledged STP.   

      In Phase 8, Implementation, full STP Course is available for future deliveries.  The same course is also available for global sharing among the members of TRAINAIR programme.  

      In Phase 9, Post-training evaluation, the effectiveness of the course which is now implemented is evaluated by analyzing 

Was there the desired improvement of the trainees00performance when they return to their jobs?  
Did the training program effectively meet the operational need which gave rise to it?.  

      This is done by gathering information which is used to make improvement in the training and determine the costs and benefits of the training development project.  

      During the entire process of course of development, Course Developers interact with the Subject Matter Experts and skilled job performers as and when required and get the required inputs.  
 

CONCLUSION 

      TRAINAIR methodology guides the development of training materials in a standardized and systematic manner making it practical for course material to be shared between the TRAINAIR programme participating Institutes. This facilitates international cooperation in training development,  ensures common standards and promotes mutual confidence in the quality of the products.   TRAINAIR training methodology has been found to be greatly suiting the fast growing aviation field for sustaining safe and regular air transport  operatons. 
 

      Thank you very much for your attention.

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