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Records Management
Training
Approaches
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Self-learning
Induction packs
Manuals
Intranet pages
E-learning packages
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Self-learning
- Advantages
Good use of scarce
RM resources / expertise
Interactive
Staff learn what
they need when they need
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Self-learning
- Disadvantages
Needs constant publicising
RM is low priority
Don00 have to
do it
Cost and time to
develop & maintain
Resulting RM awareness
levels may not justify cost and time
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Train the Trainers
RM representative
in each business group
Local RM staff
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Train the Trainers
- Advantages
Spreads knowledge
Raises RM awareness
Maintains good RM
practices
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Train the Trainers
- Disadvantages
Time-consuming to
train and build communities of practice
Can be difficult
to engage 00hampions00/font>
Ongoing training
required as people leave or change roles
Dependent on culture
of group / organisation
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Ad hoc Training
Specific aspects
of RM
Specific RM initiatives
/ applications
00mbulance at
bottom of cliff00training
9
Ad hoc Training
- Advantages
Just-in-time training
Closely related
to business needs / activities
Focused use of RM
resources / expertise
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Ad hoc Training
- Disadvantages
Doubtful long-term
knowledge retention
Cost and time for
development & delivery
Doesn00 address
new / replacement staff training
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Training Programme
Induction training;
and
Follow-up training;
and
Group-targeted training
(e.g. managers, staff, RM staff); and
Topic-targeted training
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Training Programme
- Advantages
Continuous RM responsibilities
awareness
Spreads knowledge
Embedded in organisation00
training and development programme
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Training Programmme
- Disadvantages
Time and resource
heavy
Dependent on culture
of organisation
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Training for
the RM Future
Part of organisation00
training & development programme:
- well-prepared
- learning objectives
- interactive, interesting
- competency assessed
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Training for
the RM Future
Organisation must
take ownership:
- HR 00training & development
planning
- Risk / internal audit /
quality assured
- Managers, RM staff / reps
00job description
- RM aspects of jobs 00web
managers, IT staff
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Records Management
Training
Questions?
Experiences?
download Records Management Training
