Training Evaluation

0 comments

file time: 2008-02-16

filetype:ppt

Click Here To Download...

>  
 
 

S.M.Israr 
 
 
 

Training Evaluation 
 

By

Dr Syed Israr 

Aga Khan university

Karachi, Pakistan

 
 
 

S.M.Israr 
 
 
 

Session Objectives: 
 
a. To define training evaluation 
b.  To discuss the purpose of training  evaluation 
c. To Identify different types of training evaluation 
d. To review and critique training evaluation tools 

 
 
 

S.M.Israr 
 
 
 

Training 
 

Involves learning implies learning to do something it results in things being done differently  
 
 

S.M.Israr 
 
 
 

A Model Of training Based Upon Improving Effectiveness 

1. What aspects of organizational  2. How are the levels

     effectiveness or performance      of effectiveness or

     are to be changed        performance to be

                                            measured

6. Training/Learning activities  3. What behaviors are

                                            necessary to achieve

                                            these levels

5. Is there a need for learning

                

                4a. What knowledge, skills and attitudes

                      are needed to support these behaviors

                4b. What aspects of supervision, job design

                      or structure need to be changed

 
 
 

S.M.Israr 
 
 
 

Evaluation 

It is a process of establishing a worth of something. The 00orth00 which means the value, merit or excellence of the thing  
 
 

S.M.Israr 
 
 
 

Evaluation is a 00000. 

State of mind, rather than a set of techniques  
 
 

S.M.Israr 
 
 
 

Purpose of Evaluation 

Feedback - on the effectiveness of the training activities Control - over the provision of training Intervention - into the organizational processes that affect training  
 
 

S.M.Israr 
 
 
 

Benefits of Evaluation 

Improved quality of training activities Improved ability of the trainers to relate inputs to outputs Better discrimination of training activities between those that are worthy of support and those that should be dropped Better integration of training offered and on-the job development Better co-operation between trainers and line-managers in the development of staff Evidence of the contribution that training and development are making to the organization  
 
 

S.M.Israr 
 
 
 

What can be evaluated 

Remember 3 Ps 

The Plan The Process The Product  
 
 

S.M.Israr 
 
 
 

How to evaluate the Plan 

Course Objectives Appropriate selection of participants Timeframe Teaching Methods  
 
 

S.M.Israr 
 
 
 

How to Evaluate the Process 

Planning Vs. Implementation Appropriate participants Appropriate time Effective use of time teaching according to set objectives  
 
 

S.M.Israr 
 
 
 

Methods for Process Evaluation 

Observation by the teacher him/herself Observation by other teachers Questionnaire completed by students Evaluation discussion by students Staff meetings  
 
 

S.M.Israr 
 
 
 

How to Evaluate the Product 

Is only evaluation of the product sufficient? Time Ultimately all stages require evaluation in any case Triangulation technique Changes in effectiveness Impact Analysis Achieving Targets Attracting Resources Satisfying Interested Parties  
 
 

S.M.Israr 
 
 
 

Achieving Targets 

Productivity Processing Time Profit Operating Cost Rates of meeting deadlines Cost/Income ratio % of tasks incorrectly done  
Level of variation in product Ability to cope with circumstances Time to reach job competency levels of supervision required Frequency and costs of accidents  
 
 

S.M.Israr 
 
 
 

Attracting Resources 

Increase in  number of clients New markets entered New branches opened Ability to cope with external changes  
 
 
Increase in the pool of trained staff skills for future job requirement developed Flexibility in meeting changing customer00 requirements improvements in the competencies  
 
 

S.M.Israr 
 
 
 

Satisfying Interested Parties 

Clients complaints Product or service quality Awareness of clients problems  
Program image surveys Clients relations surveys Surveys within the organization On-time deliveries  
 
 

S.M.Israr 
 
 
 

Training and the workplace 
Framework of Kirkpatrick 
 
 
 
 

Reactions                                         Results 

Learning 

                                        Behavior        
 

1 

2 

3 

4 

TRAINING 

WORK

PLACE

 
 
 
 
 

The question that we should be asking is not 00hy Evaluate Training? 

But

Can we afford not to evaluate training activities

   download Training Evaluation