SOAP 2004-06 00ontractor Performance00nbsp; Attachment-2 COR form
National Institutes of Health
Contractor Performance Report
Standard Evaluation
Contract
Data
Contractor Name: Contractor Address:
DUNS: City: State: Additional or Alternate Contractor Name: Zip/Postal Code: Country:
TIN: Industrial Code (NAICS): Commodity Code: Contract Type:
Contract Award Date: Contract Expiration Date: Contract Value:
Requirement Description:
Ratings
Summarize contractor
performance and check the number which corresponds to the rating for
each rating category (See
attached Rating Guidelines).
Quality of Product or Service
_0=Unsatisfactory _1=Poor _2=Fair _3=Good _4=Excellent _5=OutstandingGovernment Comments for Quality of
Product or Service (2000 characters maximum):
Cost Control (Rating and Comments for Cost Control are not required if contract type is Fixed-Price)
_0=Unsatisfactory _1=Poor _2=Fair _3=Good _4=Excellent _5=OutstandingGovernment Comments for Cost Control
(2000 characters maximum):
Timeliness of Performance
_0=Unsatisfactory _1=Poor _2=Fair _3=Good _4=Excellent _5=OutstandingGovernment Comments for Timeliness
of Performance (2000 characters maximum):
Business Relations
_0=Unsatisfactory _1=Poor _2=Fair _3=Good _4=Excellent _5=OutstandingGovernment Comments for Business Relations
(2000 characters maximum):
Additional
Info
Subcontracts
Are subcontracts involved? __Yes __No (Check one)
Government Comment on subcontracts
(2000 characters maximum):
Contractor Key Personnel
Contractor Manager/Principal Investigator (name):
Government Comment on Contractor Manager/Principal
Investigator (2000 characters maximum):
Contractor Key Person (name):
Government Comment on Contractor Key
Person (2000 characters maximum):
Contractor Key Person (name):
Government Comment on Contractor Key
Person (2000 characters maximum):
Small Business Subcontracting Plan
Did the contractor make a good faith
effort to comply with its subcontracting plan consistent with the goals
and objectives, reporting and other aspects of the plan? _Yes _No _N/A
(Check one)
If this is a bundled contract, did the contractor meet the goals and objectives for small business participation?
_Yes _No _N/A (Check one)
Government Comments on Small Business
Subcontracting Plan (2000 characters maximum):
Small Disadvantaged Business Goals
Did the contractor make a good
faith effort to comply with its subcontracting plan consistent with
the goals and objectives, for small disadvantaged business (SDB) participation,
monetary targets for SDB participation, and required notifications?
_Yes _No _N/A (Check one)
Government Comments on Small Disadvantaged
Business Goals (2000 characters maximum):
Customer Satisfaction
Is/was the contractor committed to
customer satisfaction? _Yes _No (Check one)
Would you recommend the selection
of this firm again? _Yes _No (Check one)
00FINAL
REPORT ONLY
Government Comments on Customer Satisfaction
(2000 characters maximum):
Admin
Info
Project Officer/COTR
Name:
Phone:
Fax:
E-mail Address:
Contractor Representative
Name:
Phone:
Fax:
E-mail Address:
Alternate Contractor Representative (Required to insure that at least one person is notified of evaluation)
Name:
Phone:
Fax:
E-mail Address:
Contracting Officer:
Name:
Phone:
Fax:
E-mail Address:
Contractor
Comments
Quality of Product of Service
___Contractor has elected not to comment
Contractor Comments for Quality of
Product of Service (2000 characters maximum):
Cost Control
___Contractor has elected not to comment
Contractor Comments for Quality of
Product of Service (2000 characters maximum):
Timeliness of Performance
___Contractor has elected not to comment
Contractor Comments for Timeliness
of Performance (2000 characters maximum):
Business Relations
___Contractor has elected not to comment
Contractor Comments for Business Relations
(2000 characters maximum):
Overall Comment
___Contractor has
elected not to comment
Contractor Comments for Quality of Product of Service (2000 characters maximum):
Rating
Guidelines
Quality of Product or Service
0 = Unsatisfactory 1 = Poor 2 = Fair 3 = Good 4 = Excellent 5 = Outstanding
Unsatisfactory Non-conformances are jeopardizing the achievement of contract requirements, despite use of Agency resources. Recovery is not likely. If performance cannot be substantially corrected, it constitutes a significant impediment in consideration for future awards containing similar requirements. Poor Overall compliance requires significant Agency resources to ensure achievement of contract requirements. Fair Overall compliance requires minor Agency resources to ensure achievement of contract requirements. Good There are no, or very minimal, quality problems, and the Contractor has met the contract requirements. Excellent There are no quality issues, and the Contractor has substantially exceeded the contract performance requirements without commensurate additional costs to the Government. Outstanding The contractor has demonstrated an outstanding performance level that was significantly in excess of anticipated achievements and is commendable as an example for others, so that it justifies adding a point to the score. It is expected that this rating will be used in those rare circumstances where contractor performance clearly exceeds the performance levels described as "Excellent".Cost Control
0 = Unsatisfactory 1 = Poor 2 = Fair 3 = Good 4 = Excellent 5 = Outstanding
Unsatisfactory Ability to manage cost issues is jeopardizing performance of contract requirements, despite use of Agency resources. Recovery is not likely. If performance cannot be substantially corrected, this level of ability to manage cost issues constitutes a significant impediment in consideration for future awards. Poor Ability to manage cost issues requires significant Agency resources to ensure achievement of contract requirements. Fair Ability to control cost issues requires minor Agency resources to ensure achievement of contract requirements. Good There are no, or very minimal, cost management issues and the Contractor has met the contract requirements. Excellent There are no cost management issues and the Contractor has exceeded the contract requirements, achieving cost savings to the Government. Outstanding The contractor has demonstrated an outstanding performance level that justifies adding a point to the score. It is expected that this rating will be used in those rare circumstances where the contractor achieved cost savings and performance clearly exceeds the performance levels described as "Excellent".
Timeliness of Performance
0 = Unsatisfactory 1 = Poor 2 = Fair 3 = Good 4 = Excellent 5 = Outstanding
Unsatisfactory Delays are jeopardizing the achievement of contract requirements, despite use of Agency resources. Recovery is not likely. If performance cannot be substantially corrected, it constitutes a significant impediment in consideration for future awards. Poor Delays require significant Agency resources to ensure achievement of contract requirements. Fair Delays require minor Agency resources to ensure achievement of contract requirements. Good There are no, or minimal, delays that impact achievement of contract requirements. Excellent There are no delays and the contractor has exceeded the agreed upon time schedule. Outstanding The contractor has demonstrated an outstanding performance level that justifies adding a point to the score. It is expected that this rating will be used in those rare circumstances where contractor performance clearly exceeds the performance levels described as "Excellent".
Business Relations
0 = Unsatisfactory 1 = Poor 2 = Fair 3 = Good 4 = Excellent 5 = Outstanding
Unsatisfactory Response to inquiries and/or technical, service, administrative issues is not effective. If not substantially mitigated or corrected it should constitute a significant impediment in considerations for future awards. Poor Response to inquiries and/or technical, service, administrative issues is marginally effective. Fair Response to inquiries and/or technical, service, administrative issues is somewhat effective. Good Response to inquiries and/or technical, service, administrative issues is consistently effective. Excellent Response to inquiries and/or technical, service, administrative issues exceeds Government expectation. Outstanding The contractor has demonstrated an outstanding performance level that justifies adding a point to the score. It is expected that this rating will be used in those rare circumstances where contractor performance clearly exceeds the performance levels described as "Excellent".OMB CLEARANCE NO. 9000-0142
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