Presentation
to
Senate Committee on
Children and Families
Presented by
Secretary Lucy D. Hadi
December 6, 2005
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Presentation
Topics
Status Report on Implementing s. 402.7305, F.S.
Overview of DCF Planning and Performance Management System
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Contracting
Update:
Status Report on
Implementing
s. 402.7305, F.S.
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DCF Implementation Revised procedures for contracting with Universities released on August 5th Includes requirement to use Request For Information Includes requirement for University to use competitive procedures, if subcontracted
Requirement for Competition Among Universities
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Contract on multiyear basis; provide justification in contract for less than multi-year period.
DCF Implementation
57% of contracts are multi year
Procedure revised to require justification statement in 00pecial Provisions00 section of contract
Multi-year Contracts
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Contract Manager shall: Maintain official Contract File for 6 years following termination Review and approve all invoices Maintain a schedule of payments and periodically reconcile with FLAIR Periodically visit service delivery site (speak with Clients and Staff) Meet with Provider Representative monthly
DCF Implementation Procedure to require assignment by SMS/SES released on July 26
Site visits and monthly provider meetings are new procedures implemented on July 26
Initial file reviews show 98.4% compliance with site visits and monthly visits (37% of files reviewed)
Contract Manager Appointment and Role
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DCF Implementation Contract Oversight Unit assigned to QA/QM office that reports directly to Secretary SES Leadership Independent of Operations and Programs Team membership will ensure expertise availability
Contract Monitoring Units
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DCF Implementation Risk Assessments and Monitoring Schedules are completed which require desk or on-site reviews Monitoring plans are developed specific to provider 3 Tier QA/QI for CBCs
Contract Monitoring Procedures
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Overview
of DCF Planning and Performance Management
System
Plan
Do
Check
Act
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Customer-Focused Strategic
Plan
Performance
& Planning
Department & Partner
Performance
DCF Dashboard
Program and Resource (PaRT)
Teams
Plan
Do
Check
Act
One-year Business Plan
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Department Mission
Protect the Vulnerable,
Promote Strong and Economically Self-Sufficient Families, and Advance
Personal and Family Recovery and Resiliency.
Strategic Plan
Broad 3 year objectives,
success indicators and strategies that addresses the people we serve
and the results they expect
Business Plan
Specific 1 year State
level that addresses action steps connected to strategies.
Legislative Budget Request
1 year request to support
the development of the next general appropriation act.
Long Range Program Plan
5 year mandated plan
to support LBR and document programmatic direction. This
is where the department reports on and requests changes to measures.
Deployment Plans
Local action plans that implement the
Business Plan and Strategic Plan requirements and includes local priorities
and initiatives. Cycle the following steps throughout the year.
Strategic
Planning Process
General Appropriation Act
May
Budget and performance expectations.
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Planning
Process
Children or adults who have been abused, neglected, exploited or are at risk of abuse, neglect or exploitation, and their families.
Adult Protective Investigations - Adult Services Child Welfare Children Protective Investigations - Hotline Child Care RegulationFamilies and individuals in distressed / fragile health or circumstances.
Economic Self Sufficiency - ACCESS Refugee Services Domestic Violence Homelessness ProgramIndividuals and families at risk of or challenged by substance abuse and/or mental illness.
Substance Abuse & Mental HealthThe Florida Taxpayer as a significant stakeholder who requires evidence of efficiency and effectiveness
Administrative Services District Administration Information Systems Office of SecretaryOrganized by Population Developed using customer and stakeholder input Measurable Success Indicators Statewide focus on performance improvement through PaRTs Concept of 00pin off00 deployment plans Aligns District, Program Office and Support Area Initiatives
Strategic Plan
Broad 3 year objectives,
success indicators and strategies that addresses the people we serve
and the results we want for them at the state level.
Business Plan
Specific 1 year State
level that addresses action steps connected to strategies.
Customer Populations Served
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Performance
Management Process
Teams identify performance and resource gaps, provide corrective action strategies and monitor implementation. Teams include members from districts, zones, central office, providers, and institutions. Teams will publish reports at least quarterly that include:
a status report with corrective action plans as necessary; monthly expenditure projection analysis with proposed budget actions; team strategies and actions; and major issues for Executive Performance and Resource Management Team decision or direction.Sterling values that drive the PaRTs Teams
Customer-driven excellence Organizational and personal learning Valuing employees and partners Focus on the future Management by fact Social responsibility Focus on results and creating value Systems perspectiveDeveloped around the department00
customer groups the Performance and Resource Teams (PaRTs) are assigned
a set of success and budget indicators/ performance measures to achieve.
PaRTs
Teams
Plan
Do
Check
Act
