www.synergyplustraining.com
info@synergyplus training.com
Anger Management in the Workplace
Duration: One day. 9:00am - 4: 30pm both days
Why Attend: Discover new ways of managing anger (yours and others!!) in the
workplace. This workshop is all about acquiring, in a step-by-step format, the
skills you need to better manage your own anger and the outbursts of others.
We will cover:
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Managing emotional responses and outbursts
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Recognising your anger payoffs
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Understanding your personal triggers and how they are controlling you
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The relationship between stress and anger
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Physical and emotional consequences
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Emotional and behavioural reactions
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Logic vs. emotion
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Anger intervention and management strategies
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Positive self-talk
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Anger and communication
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When discussions degenerate into conflict
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Conflict checklist
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Dealing with different personalities
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Coping with criticism
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Personal action plan
Workshop Objectives
Upon completion, participants will be better able to:
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Recognise the physical, emotional, and psychological effects of anger
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Use the six step method to break old patterns and behaviour
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Control emotions when faced with other's anger
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Identify ways to manage the emotional outbursts of others
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Respond assertively to challenging situations and conflict
Upcoming Workshops:
2007 dates to be confirmed. Contact info@synergyplus training.com to register
your interest.
A group of people interested at your organisation? Contact us to find out more
about our cost effective on site training options.
Your investment of $440.00 per person (early bird rate - valid for a
limited time) includes a comprehensive training manual, an
executive pen, certification on completion as well as a fabulous
lunch and all refreshments provided by the venue.
Group discounts can apply to larger bookings. Please don't hesitate
to contact us on 1300 558 252 or by email;
info@synergyplustraining.com to find out more.
M: 614/2 York St,
Sydney NSW 2000
Ph: 1300 558 252
F: 1300 558 173
Client
Testimonials
Highly recommend.
Marisa Tramontana -
City of Port Phillip
Interesting and
educational
Petra Thiem - Miele
Good to remind
ourselves again that we
can easily
fall into a trap or difficult
situation if we do not
stay
calm and manage or
anger at work. This can
help
us to enjoy our work
more and be more
productive.
Kai Yap - City of
Whitehorse
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