芒 Mr. / 芒 Mrs.
Name: ________________First Name: _____________
Job Title: __________________________________________
Company: __________________________________________
Company Address: ___________________________________
___________________________________________________
Phone: ________________Fax: ________________
VAT/BTW/TVA nr.: ___________________________________
E-Mail: _____________________________________________
00roduct requirements and market expectations
00rocess modelling tools: functional and technical
requirements of advanced modelling tools
00rocess simulation, tools, examples, ...
00mplementation tools:portals, workflow, EAI, ...
00eb services
15.30h:
Coffee/Tea Break
16.00h:
Performance Measurement
00mportance of process performance measurement
00equirements for good performance measurement
00verview of performance measurement systems
based on reference models (SCOR, CobiT, ITIL, ...)
00verview of performance measurement systems
based on frameworks: Activity Based Costing
(ABC) and Balanced Scorecards (BSC)
17.00h:
Proof of Concept of
a process modelling environment
Proof of concept demo of an integrated process
modelling and simulation environment that
quantifies the return on investment (ROI) and return
on relationship (ROR) of a BPM project.
17.30h:
Case Study 1: Rabobank
This case study explains how BPM can close the
gap between ICT and business: the development of
a new backoffice system based on BPM.
18.00h:
Dinner
19.15h:
Case Study 2: Huntsman (UK)
This case study describes the optimisation of
supply chain processes based on SCOR.
19.45h:
How do you Implement a
Business Process Management
Framework Succesfully ?
00etting up a BPM office
00dentifying BPM projects
00rioritising BPM projects
00hange management, a critical success factor
20.45h:
Summary and Conclusions
21.00h:
End of this Seminar
R
E G I S T R A T I O N F O R M
Fax to: (09) 241.56.56 or backup fax (09) 220.34.57 - Questions ? Call (09) 241.56.13 or Email seminars@itworks.be
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0⑩000/i>
Agrees with the seminar conditions, and registers for:
Business Process Management (19 April 2005, 14-21h)
Please send the invoice for 480 EUR (+21% VAT) to my:
芒 Company Address
芒 Personal Address: ___________________________
Extra info for the invoice (e.g. PO number): ____________
Date _____________ Signature ____________________
SPEAKERS AT THIS SEMINAR :
Prof. Hendrik Vanmaele is CEO of M0BIUS, a
consulting organization of 50 consultants,
specialized in Business Process Management and
Supply Chain Management. He is also a professor at
the University of Ghent and the Vlerick Leuven Gent
Management School. He helps companies and
government agencies with the analysis, modelling
and redesign of complex business processes.
Jan Bellaert is a partner at M0BIUS and leads the
Business Process Management team. He is also
program manager for the large Business Process
Reengineering projects such as the Copernicus
reforms of the Federal department of Justice and
Health, as well as for large private companies..
PRICE OF THIS SEMINAR :
The price of this seminar is 480 EUR (+ 21 % VAT) ,
incl. participation to the seminar, handouts, dinner,
coffee/tea, and lots of background reading on BPM.
DISCOUNTS :
For simultaneous registrations (one invoice) , the
2nd participant of the same company receives 10 % ,
the 3rd 20 % and all further participants 30 %
discount . A 20 % discount is given to participants
from schools and universities.
CANCELLATION :
Cancellation is possible up to 1 week before the
seminar, if received in writing. In this case,
20 % of the total amount is charged for administration.
Otherwise, the full registration fee is due,
regardless of the reason of cancellation . Of course,
replacement is possible at no extra charge.
WHO SHOULD ATTEND ?
This seminar will be very useful for:
00T Managers and Business Process Managers
00roject managers of enterprise applications
00hange and programme/portfolio managers
00rocess- and business analysts
00ll managers involved in process-reorganisations
MODEL , SIMULATE , MEASURE AND
IMPROVE YOUR BUSINESS AND IT
PROCESSES WITH BPM
PRESENTED BY :
PROF . HENDRIK VANMAELE ,
JAN BELLAERT AND PETER WILLEN
(ALL 3
FROM
M0BIUS)
19 A PRIL 2005 (14-21
H
), H OTEL SOFITEL BRUSSELS AIRPORT (D IEGEM )
BUSINESS
BUSINESS
BUSINESS
BUSINESS
BUSINESS
PROCESS MANAGEMENT
PROCESS MANAGEMENT
PROCESS MANAGEMENT
PROCESS MANAGEMENT
PROCESS MANAGEMENT
WHY THIS SEMINAR ?
Today, many companies want to improve the
efficiency, effectiveness and the quality of their
processes . But how do you do this ? Is there a
methodology to realize this ?
Business Process Management (BPM) gives a clear
answer to this question. Business process
management provides an integrated look at the
organisation, processes, ICT-support and people .
Hence, many tool and IT vendors position
themselves as a BPM solution. This seminar will give
you insight in what BPM is, what it stands for,
which technological components are part of a
BPM framework and - last but not least - what is
required to introduce BPM successfully in your
organisation .
BPM is also the method and technique to measure
the added value of an IT investment, both measured
in Return on Investment (Euro's) as in Return on
Relationship (service level), and to measure and
monitor this in the future.
DETAILED PROGRAMME :
13.30-14.00h:
Registration and Coffee/Tea
14.00h:
Introduction to
Business Process Management
00hat is Business Process Management ?
00hat are the main goals of BPM ?
00hat is the relationship between Business Process
Reengineering (BPR) and BPM ?
00hat is the relationship between BPM and
quality systems in ICT ?
00ho is involved in a BPM project ?
00hat is the underlying methodology for BPM ?
00hat is the role of process modelling in BPM ?
00hich key performance indicators are important ?
00ow effective is BPM as a method and technique
to measure the added value of IT projects ?
14.45h:
Technological components
of a BPM framework
Please complete and return this form by mail or fax to: I.T. Works, Innovation Center, Technologiepark 3, 9052 Gent,
fax: (09) 241.56.56
or (09) 220.34.57 . After receipt of the registration form, you will automatically receive a confirmation, invoice and a detailed access plan.
Companies who are interested in showing their products and services to 40+ highly interested attendees can contact us for more information.
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